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The Banking Sector Education and Training Authority (BANKSETA)   in partnership with The Banking Association South Africa (BASA) and Micro Finance South Africa (MFSA), Large Non-Bank Lenders Association (LNBLA), National Motor Financiers Association  (NMFA),  National Clothing Retail Federation of South Africa (NCRF) and the Consumer Goods Council of South Africa (CGCSA)  have identified a clear need to improve the level of consumer credit education in South Africa. Consumer credit education material has been developed that can be used by the industry in their consumer engagement and education strategies, to assist in educating consumers about responsible borrowing behaviour.

BANKSETA, in partnership with the above-mentioned institutions is taking a role of educating the South Africa general public and in particular, consumers of credit about proper financial management skills and of the risks and benefits associated with credit.

The aim is to create  awareness of this initiative with stakeholders and the credit providers in terms of the implementation and roll-out of this consumer education content.

Please click on the  BANKSETA offerings section  to access the material.


The BANKSETA has an existing vacancy for  the Head of Internal Audit. Please click here for the advertisement..

Kindly direct all applications for the Head of Internal Audit  vacancy to internalaudithead@bankseta.org.za 

Please use the reference number on the email  subject line to indicate the position applied for.

The closing date for all applications is  Friday, 02 October 2015.

Please note that late applications will not be considered.

Dear BANKSETA employers,

Kindly note that the Indicium system has now been phased-out and going forward BANKSETA will be using the RemoteNet MIS system.
As part of the MIS system phased in approach we will be making the necessary changes to the Skills Module and this will be completed in time for our annual information sessions with employers to prepare for the April 2016 WSP/ATR Submission date. The Information Sessions is planned for November 2015 and invitations will be sent out shortly.

Kindly contact Sifiso Mnguni on 011 805 9661 should you have any enquiries regarding this.


EMPLOYMENT OPPORTUNITY - RE-ADVERTISEMENT : Education & Training Specialist vacancy

The BANKSETA  has  an existing employment opportunity for an Education & Training Specialist, please click here for the advertisement.

Kindly direct all applications to etdspecialist@bankseta.org.za.

Please use the reference number on the subject line to indicate the position applied for.

Closing date for all applications: Friday, 25th September 2015.

Please note: Late applications will not be considered.

BANKSETA Anti- Fraud Hotline update

Dear valued stakeholders, please  take note of the change of contact information for the BANKSETA anti-fraud hotline.

The new contact details are as follows:
FreeCall: 0801 516 172
FreeFax: 0800 00 77 88
Email: bankseta@tip-offs.com
FreePost: KZN 138, Umhlanga Rocks, 4320
Website: www.tip-offs.com


Download the advertisements for more information on the requirements and closing date for the submission of applications.

To download the Letsema Learnership Programme advertisement click here and to download the application form, click here.
To download the Kuyasa Learnership Programme advertisement click here and to download the application form click here.

BANKSETA is investing R68 million in the UNIVEN capacity building project

BANKSETA successfully launched a capacity building project at the University of Venda (UNIVEN) on 17 July 2015. The project is aimed at ensuring that UNIVEN receives the South African Institute of Chartered Accountants (SAICA) accreditation. Please click here for the press release

BANKSETA 2015 Letsema and Kuyasa Learnerships

Dear valued stakeholders,

Please be advised that  the BANKSETA 2015 Letsema and Kuyasa learnership programmes recruitment process starts on Monday, 20 July 2015 for the 2016  learner placement.

The advertisement and application forms will be available  on the website  and on  www.kelly.co.za to download. Website on Monday, 20 July 2015.

The closing date for the submission of application forms and all other relevant documentation is Friday, 28 August 2015 by close of business day.

Below are the publications we will advertise in and the placement dates.






Star Workplace

30 July 2015


Pretoria News

30 July 2015


Daily News

30 July 2015


Cape Times

28 July 2015


EP Herald

28 July 2015



28 July 2015


Klerksdorp Record

29 July 2015


Weekend Review

29 July 2015



29 July 2015

Please note that applications forms are to be submitted to the regional Kelly Recruitment Offices as per the information on the application forms. Please share this information with as many of the citizens as possible….


BANKSETA Moving to a New MIS - RemoteNet

Dear Stakeholders,

In line with public sector legislation, the BANKSETA went out to market for a Management Information System (MIS) as the current Deloitte Indicium contract was due to expire. The tender was awarded to RemoteNet who runs a system also called RemoteNet. The RemoteNet's system is technically sound, caters for all the functions the BANKSETA needs and has been in use within SETAs for a number of years.

The BANKSETA therefore embarked on a Management Information System (MIS) change over project to implement the RemoteNet system by 31 August 2015.

Training on use of the new system will be provided for all

  1. levy payers during February and March 2016 before WSP submissions, and
  2. training providers during July and August 2015. Communication regarding the training providers training schedule will be communicated directly to the training providers by the Quality Management division and will be implemented in Gauteng, Kwa Zulu Natal and the Western Cape.
The Indicium system will continue to run until 31 August 2015.

Please feel free to contact your usual Project Manager or the BANKSETA IT Manager, Mr. Moyahabo Mohlabeng on 011 805 9661, should you need any further information on this.


The Account Corporate Magazine :Volume 6 May - September 2015

Please click here for the PDF and click here for the E- publication. Please click the bottom right section to browse through the E-publication.


Dear Valued stakeholders, please note that the 2015-16 PIVOTAL Grant Funding Window is  now open and downloadable documents are below:

To download the PIVOTAL Grants Funding Guidelines, please click here
To download the Quality Management Plan, please click here
To download the PIVOTAL Annexure A, please click here
To download the PIVOTAL Priority Sheet, please click here
To download the PIVOTAL Application Form for Masters and Executive Bursaries, please click here
To download the PIVOTAL Application Form for Internships, Work Readiness and Work –Based Experience programmes,please click here
To download the PIVOTAL Application Form for Learnerships, please click here


The BANKSETA will be holding Briefing Sessions to discuss the 2015/16 PIVOTAL Grant Funding Window Guidelines. The aim of the Briefing Sessions is to:

  • Explain to prospective applicants how to complete the BANKSETA PIVOTAL application forms
  • Provide any additional information regarding the process
The duration of the sessions is at maximum 2 hours.

The sessions are scheduled to take place as follows:

Centre of Attendance



Session 1

Session 2


Thursday,11 June 2015



Cape Town

Thursday,18 June 2015




Friday,26 June 2015



Eastern Cape

Session to be confirmed subject to RSVP’s received

Northern Cape

Session to be confirmed subject to RSVP’s received

North West

Session to be confirmed subject to RSVP’s received


Session to be confirmed subject to RSVP’s received


Session to be confirmed subject to RSVP’s received

Free State

Session to be confirmed subject to RSVP’s received


You are required to register your attendance for this Briefing Session by completing the
attached table and sending an email confirmation to
: pivotal@bankseta.org.za by no later than 16h00 on Monday 8 June 2015. You may contact the PIVOTAL Project Office on 012 482 0555.

The venue will be confirmed to all that have registered by means of an email.

2014-15 Inclusive Banking (IB)Sector Skills Plan(SSP)

The skills development initiatives of BANKSETA in the IB sector occur within the context of the goal of the National Skills Development Strategy (NSDS) III to develop a skilled and capable workforce to support an inclusive growth path.

Please click here to download an updated version of the 2014-15 Inclusive Banking (IB) Sector Skills Plan (SSP), which outlines the skills development needs of the IB sector for 2015-2016.

2014-15 Banking Sector Skills Plan(Banking SSP)

The Banking Sector Skills Plan (SSP) analyses the skills development needs of the banking sector for the period 2012-2016. The SSP initially analyses the context and the profile of the banking sector, including its segmentation. It then presents an analysis of the skills demand in the banking sector, including factors that drive skills shortages in the banking sector. Please click here to download the publication.


BANKSETA will be opening funding windows and is inviting all registered employers and / or public Higher Education Institutions (where applicable) to participate in projects for the 2015/6 financial year.

For more information please click here

BANKSETA's Limpopo Office Launched

Dear Valued Stakeholder,

Please note that the BANKSETA has opened an office in Polokwane, Limpopo.

We invite all stakeholders to contact our office for any skills development, learnership ,inclusive banking information, SME and accreditation related queries.

For assistance please call Elelwani Netshituni on +27 15 297 0199/ +27 82 744 0619 or email to Elelwanin@bankseta.org.za.

PhD Funding Window

The BANKSETA PHD Funding Windows is now opened for applications from students registered for their doctoral or post-doctoral studies in fields of studies that fall within the financial services sector and skills development. Please read the guidelines carefully and ensure that fully completed application forms with all the required annexures are submitted before the closing date.

Please click here for application form and guidelines.


The skills@work awards give recognition to skills development initiatives that equip people in the banking sector with life-changing skills that enable them to contribute to building a better society.

Please click the link to read the article : http://www.skillsawards.co.za

Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) submissions 2015 are NOW OPEN!!!

Dear Stakeholder,

All levy paying and non-levy paying employers registered with BANKSETA are requested to complete the relevant skills development documents on-line by accessing the link to the BANKSETA/DTSS Indicium system: All the forms are uploaded on the Indicium system, registered Skills Development Facilitators can access the Indicium system through their log-on details.
To access the Indicium system, please click on the link below : http://indicium.bankseta.org.za/BANKSETAIndicium/Account/Login.aspx

The closing date for submission is Wednesday, 30 April 2015.

For more information, please contact Sifiso Mnguni on Mngunis@bankseta.org.za.

There are several documents to assist you with this process:
(Please note that the documentation may take a few minutes to download.)

WSP & ATR Templates:
The Skills Development Team will gladly assist you with the process, please let us know if you need any help. You may contact us on 011-805 9661.

Internet Connectivity Challenges

Dear Valued Stakeholder,

We are currently facing internet connectivity challenges. Our e-mails are therefore delayed. We apologies for any inconvenience caused in this regard.


Please click here for more information.


BANKSETA invites every stakeholder in the banking and microfinance space to attend our annual information sessions.

The objectives of these sessions include:

  • Sharing information on the Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) submissions and to communicate the new submission processes and closing dates;
  • Hearing industry concerns regarding skills shortages, especially of the middle level skills and specifically those critical and scarce skills needed to drive the economy; and
  • Lobby for support from the sector and to get top executives in the banking & microfinance sector to adopt an intern (which will entail dedicating time to take the intern under their wing by providing the requisite coaching, mentoring and job shadowing).

BANKSETA invites you to the events which will be held nationally as follows:
BANKSETA Information Sessions

A map and directions will be provided on confirmation of attendance





4 & 5 February 2015 / 6 March 2015

09:00 am – 14:00 pm


4 March 2015

09:00 am – 14:00 pm

To make a reservation to attend, please contact our Call Centre on 0861 020 002 or e-mail us on banksetacallcentre@bankseta.org.za.

BANKSETA 2014 Customer Satisfaction Survey

Dear Valued Stakeholder,

As delivering superior customer service is a priority for BANKSETA, a satisfaction survey for stakeholders in order to gauge stakeholder perceptions on satisfaction with the SETA’s overall performance will be conducted.  BANKSETA’s intention is to get detailed feedback from its stakeholders about the service, from every aspect, so that the SETA can identify issues and improve on its service delivery.

BANKSETA has appointed Redflank Solutions (Pty) Ltd to run a customer satisfaction survey on its behalf. Redflank is a reputable and professional market research consultancy with years of experience in the field of customer satisfaction research. They will be conducting electronic, telephonic and focus group interviews with some stakeholders from the 02nd December 2014 to the 19th January 2015, based on a list that the SETA gives them.

Consultants from Redflank will be in contact with you in order to remind you to fill in the electronic survey, or to schedule time to complete an interview. BANKSETA encourages you to please set aside time for these surveys as the results of the research will create better value for you as the SETA strives to enhance its relationship with all stakeholders.

BANKSETA would like to thank you for your cooperation.  If you have any queries with regard to this customer and stakeholder satisfaction survey, please contact Busisiwe Lubisi at BANKSETA on 011 805 9661 or e-mail on Busisiwel@bankseta.org.za.

BANKSETA 2014 Information Technology Survey Report

BANKSETA has once again carried out stringent research on the state of skills development. Please click here to download the 2014 Information Technology Survey Report.

Annual Report 2013-14

Please click here to download the E-brochure Publication.

Are you a Prospective Provider?


The BANKSETA is a statutory body established through the Skills Development Act of 1998
to enable its stakeholders to advance the national and global position of the banking and
micro-finance industry. As guided by its mandate the BANKSETA is as such an agent of
transformation by promoting employment equity and broad-based black economic
empowerment through skills development.

The BANKSETA hereby invites businesses of all sizes to register on its database of the Prospective Provider List (PPL).  This list will be utilised for all transaction below and up to the value of R500 000-00.  This is in line with the Public Finance Management Act (PFMA), the National Treasury Prescripts relating to Supply Chain Management (SCM).

The PPL application forms including the list of commodies that are required for the BANKSETA are retrievable from the BANKSETA website www.bankseta.org.za>Tenders>Register>Prospective Provider Application Form.

 Please note that the commodity list may be updated from time to time.  It is therefore important to notify the BANKSETA should your existing or expanded services cover any of the additional commodities added during the course of the year.

Kindly direct your application to the Procurement Manager at the following address:
Thornhill Office Park, Building 22
94 Bekker Road
Vorna Valley,

NB: The BANKSETA holds an annual “Vendor Briefing/Information Session” that is intended to share information relating to:

  • how to correctly respond to Requests For Quotations and Bids;
  • updates on any piece of legislation/Prescripts that regulates the area of SCM;
  • Share lessons learned;
  • Allow providers to share challenges experienced with the engagement with BANKSETA on SCM related matters.

The 2015 Briefing session will take place on the 12 June 2015.

You are required to register your attendance for this information session by sending an email to vendorinfosession2015@bankseta.org.za  by no later than 15 May 2015.  The venue will be confirmed to all that have confirmed attendance by means of an email.

Click here for PPL Application Registration.

The Account Corporate Magazine :Volume 5 October 2014-March 2015

Please click here to read the publication


Over 100 learners drawn from 10 KwaZulu-Natal high schools gathered on Saturday 2 August 2014 at the University of KwaZulu-Natal to present their Maths, Science and English projects in a bid to secure top honours in the Inkanyezi Project Club Competition.

The Inkanyezi Project is a school support initiative funded by the Zenex Foundation, Michael & Susan Dell Foundation and BANKSETA. The project, now in its sixth year, provides selected learners with an intensive academic, mentorship and leadership skills programme. Participating schools have also benefited from teacher development programmes linked to the project.

The Club Competition was conceived by the project organisers as a way to encourage the establishment of Maths, Science and English clubs in the participating schools. Learners are given the task of working in small teams to conduct research projects in science, investigate mathematics beyond the curriculum and develop a dramatic performance piece.

The final competition event, organised on behalf of the funders by the education NGO CASME (Centre for the Advancement of Science and Mathematics Education), culminates in the awarding of trophies and medals to top achievers with the best teams in each subject category taking home a Mecer 8 inch Tablet.

Learners who have participated in the project competition are encouraged to build on the experience, hone their skills and take these forward to other regional and national competitions.

Competition Winners:

Harding Secondary School - English Effingham Secondary School - Mathematics Ogwini High School -
Physical Science

BANKSETA introduces its new Occupational Certificate for Compliance Officers

There is increasing pressure on the banking and microfinance sector to ensure that their business activities comply with statutes, regulations and standards, both local and international. In addition, the regulatory environment has become more and more complex. As a result, the BANKSETA in partnership with Khulisane Academy have chosen to implement a consolidated and harmonised approach to achieve compliance without overlaps, duplication or wasted resources. We are currently piloting a group of 50 Compliance Officer from various Banks and other Financial Institutions on this brand new Occupational Certificate for Compliance Officers.

The responsibility for compliance lies with top management and to achieve this the banking and microfinance sector are increasingly seeking the services of compliance practitioners to advise, support, monitor and control risk-based compliance frameworks.

This occupational certificate qualification provides learners with the necessary knowledge, skills and workplace experience to fulfill this role. It aims to prepare a learner to provide compliance services to assist management to discharge their responsibilities to comply with applicable regulatory requirements. A qualified learner will be able to:

  • Design and implement compliance risk management frameworks
  • Define, assess, maintain and advise on the regulatory universe
  • Develop, facilitate compilation of and review compliance risk management plans
  • Conduct compliance monitoring; and
  • Compile and submit internal and external compliance reports.
Relation of this Curriculum to the Occupation and Qualification Progression (learning pathway)

There are no occupational or discipline specific feeder qualifications. This is the underlying qualification required for a professional development pathway. Learners who obtain this qualification are eligible to become registered Compliance Practitioners. After obtaining more experience in the field and meeting additional professional development requirements they become eligible to write the Board Exam for Compliance Professionals. Compliance Practitioners may articulate horizontally or diagonally to the related fields of Risk Management, Internal Audit or other specific assurance functions such as occupational health and safety.

Group 1 Group 2 Group 3

For more information, please contact Madeleine Pelzer at madeleinep@bankseta.org.za OR (011) 805 9661.

Doctoral and Post-doctoral funding/Bursaries 2014

The BANKSETA supports innovation and research within the banking industry.
A funding Window is NOW OPEN until 30 August 2014. PhD candidates are encouraged to apply for funding during this period. Late applications would be deferred to the next funding window in December 2014. The following are some of the areas for of interest for the banking sector:

  • Microfinance,
  • Development Finance,
  • Consumer Education,
  • Financial Literacy among others.
Please contact Angie Naidoo at angien@bankseta.org.za or click here to download the application form and click here for guidelines for funding. BANKSETA reserves the right to limit the number of successful applications as dictated by the available amount of funds.

Discretionary Funding Window Schedule 2014-15

Please click here for more information.

2013-14 Banking Sector Skills Plan(Banking SSP)

The Banking Sector Skills Plan (SSP) analyses the skills development needs of the banking sector for the period 2012-2016. The SSP initially analyses the context and the profile of the banking sector, including its segmentation. It then presents an analysis of the skills demand in the banking sector, including factors that drive skills shortages in the banking sector. Please click here to download the publication.

2013-14 Inclusive Banking (IB)Sector Skills Plan(SSP)

The skills development initiatives of BANKSETA in the IB sector occur within the context of the goal of the National Skills Development Strategy (NSDS) III to develop a skilled and capable workforce to support an inclusive growth path.
Please click here to download an updated version of the 2013-2014 Inclusive Banking (IB) Sector Skills Plan (SSP), which outlines the skills development needs of the IB sector for 2014-2015. The update is based on the inaugural IB SSP that was developed in 2012 to highlight the skills needs of the microfinance sector.

Opportunity for Matriculants to study further : funded by BANKSETA in partnership with AAT(SA).

The BANKSETA in conjunction with AAT (SA) is offering unemployed matriculants an opportunity to study, to enrol for the Certificate in Accounting Technician NQF 4 at the Lovedale FET College King William's Town Eastern Cape. If you would like to pursue a career in the field of Accounting, make use of this opportunity and apply.

    • You must be unemployed and be under 30 years of age;
    • Accounting or Mathematics and English as Matric subjects with A, B or C symbols.
    • Classes will be on a full-time basis.

Should you meet these requirements, please apply by contacting  AAT(SA)'s Youmnah Mayet  on: 011 621 6728 or email info@aatsa.org.za .


As follow-on from the BANKSETA CEO's request for the sector to join him to groom a learner from a university or public FET college, the BANKSETA Work Integrated Learning department would like to share its multipronged approach with those employers who would like to become involved in coaching, mentoring and supporting up-and-coming talent in sector.

Please click here for more information

Qualifications Development Applications

Please note that due to the number of applications that need to be managed and evaluated by The Quality Council for Trades and Occupations (QCTO), applications for qualifications development will not be accepted by the council for a period of six months, and this will be effective from 1 April 2014 to 30 September 2014.

Click here for more information

Are you interested in pursuing a career in banking?

Click here for the career booklet.