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BANKSETA office closure period- 19 December 2014- 05 January 2015

BANKSETA wishes all stakeholders a festive season ,health ,happiness and prosperity for 2015. Our offices are closed from Friday,19 December 2014 and re-open on Monday,05 January 2015.


BANKSETA would like to invite every stakeholder in the banking and microfinance space to support this worthy corporate drive and call for stakeholders to act.  The objectives of the project are as follows:

The objective of these workshops is:

  • Share information on the Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) submissions and to communicate the new submission processes and closing dates;
  • To build an integrated education and training system that is highly articulated in partnership with the corporate sector;
  • To further promote and institutionalise work integrated learning, therefore promoting efficiency in the education and training system;  
  • To support the government’s New Growth Path priority to facilitate job creation and provide decent work;
  • To address industry concerns regarding skills shortages, especially of the middle level skills and specifically those critical and scarce skills needed to drive the economy; and
  • To lobby for support from the sector and to get top executives in the banking & microfinance sector to adopt an intern (which will entail dedicating time to take the intern under their wing by providing the requisite coaching, mentoring and job shadowing).

The aim will be to encourage employers to open up their workplaces for learnerships, internships and work readiness programmes and make coaches, supervisors and mentors available to support and groom the learners in the roles that they have been allocated to, in the workplace.

BANKSETA invites you to this roadshow where the events will be held nationally as follows as:
BANKSETA Information Sessions

The venues will be confirmed in January 2015.





17 February 2015

09:00 am – 14:00 pm


18 February 2015

09:00 am – 14:00 pm


19 February 2015

09:00 am – 14:00 pm

Cape Town

24 February 2015

09:00 am – 14:00 pm

Port Elizabeth

25 February 2015

09:00 am – 14:00 pm

East London

26 February 2015

09:00 am – 14:00 pm


27 February 2015

09:00 am – 14:00 pm


3 March 2015

09:00 am – 14:00 pm


4 March 2015

09:00 am – 14:00 pm


4 & 5 February 2015 / 6 March 2015

09:00 am – 14:00 pm

BANKSETA 2014 Customer Satisfaction Survey

Dear Valued Stakeholder,

As delivering superior customer service is a priority for BANKSETA, a satisfaction survey for stakeholders in order to gauge stakeholder perceptions on satisfaction with the SETA’s overall performance will be conducted.  BANKSETA’s intention is to get detailed feedback from its stakeholders about the service, from every aspect, so that the SETA can identify issues and improve on its service delivery.

BANKSETA has appointed Redflank Solutions (Pty) Ltd to run a customer satisfaction survey on its behalf. Redflank is a reputable and professional market research consultancy with years of experience in the field of customer satisfaction research. They will be conducting electronic, telephonic and focus group interviews with some stakeholders from the 02nd December 2014 to the 19th January 2015, based on a list that the SETA gives them.

Consultants from Redflank will be in contact with you in order to remind you to fill in the electronic survey, or to schedule time to complete an interview. BANKSETA encourages you to please set aside time for these surveys as the results of the research will create better value for you as the SETA strives to enhance its relationship with all stakeholders.

BANKSETA would like to thank you for your cooperation.  If you have any queries with regard to this customer and stakeholder satisfaction survey, please contact Busisiwe Lubisi at BANKSETA on 011 805 9661 or e-mail on Busisiwel@bankseta.org.za.


The BANKSETA  seeks to appoint suitably qualified candidates for the following positions:

  • Information Technology Manager. Please click here for the advertisement. The closing date for submission of applications is Monday, 15 December 2014.
  • Governance Specialist: . Please click here for the advertisement. The closing date for submission of applications is Monday, 15 December 2014.

BANKSETA 2014 Information Technology Survey Report

BANKSETA has once again carried out stringent research on the state of skills development. Please click here to download the 2014 Information Technology Survey Report.

Annual Report 2013-14

Please click here to download the E-brochure Publication.

Are you a Prospective Provider?

In order to comply with the regulations of the Public Finance Management Act and to ensure a competitive procurement process, the BANKSETA invites prospective providers of the services/goods as indicated in the category list, to apply for a listing on the BANKSETA Prospective Provider list.

Click here for more information

The Account Corporate Magazine :Volume 5 October 2014-March 2015

Please click here to read the publication


Over 100 learners drawn from 10 KwaZulu-Natal high schools gathered on Saturday 2 August 2014 at the University of KwaZulu-Natal to present their Maths, Science and English projects in a bid to secure top honours in the Inkanyezi Project Club Competition.

The Inkanyezi Project is a school support initiative funded by the Zenex Foundation, Michael & Susan Dell Foundation and BANKSETA. The project, now in its sixth year, provides selected learners with an intensive academic, mentorship and leadership skills programme. Participating schools have also benefited from teacher development programmes linked to the project.

The Club Competition was conceived by the project organisers as a way to encourage the establishment of Maths, Science and English clubs in the participating schools. Learners are given the task of working in small teams to conduct research projects in science, investigate mathematics beyond the curriculum and develop a dramatic performance piece.

The final competition event, organised on behalf of the funders by the education NGO CASME (Centre for the Advancement of Science and Mathematics Education), culminates in the awarding of trophies and medals to top achievers with the best teams in each subject category taking home a Mecer 8 inch Tablet.

Learners who have participated in the project competition are encouraged to build on the experience, hone their skills and take these forward to other regional and national competitions.

Competition Winners:

Harding Secondary School - English Effingham Secondary School - Mathematics Ogwini High School -
Physical Science

BANKSETA introduces its new Occupational Certificate for Compliance Officers

There is increasing pressure on the banking and microfinance sector to ensure that their business activities comply with statutes, regulations and standards, both local and international. In addition, the regulatory environment has become more and more complex. As a result, the BANKSETA in partnership with Khulisane Academy have chosen to implement a consolidated and harmonised approach to achieve compliance without overlaps, duplication or wasted resources. We are currently piloting a group of 50 Compliance Officer from various Banks and other Financial Institutions on this brand new Occupational Certificate for Compliance Officers.

The responsibility for compliance lies with top management and to achieve this the banking and microfinance sector are increasingly seeking the services of compliance practitioners to advise, support, monitor and control risk-based compliance frameworks.

This occupational certificate qualification provides learners with the necessary knowledge, skills and workplace experience to fulfill this role. It aims to prepare a learner to provide compliance services to assist management to discharge their responsibilities to comply with applicable regulatory requirements. A qualified learner will be able to:

  • Design and implement compliance risk management frameworks
  • Define, assess, maintain and advise on the regulatory universe
  • Develop, facilitate compilation of and review compliance risk management plans
  • Conduct compliance monitoring; and
  • Compile and submit internal and external compliance reports.
Relation of this Curriculum to the Occupation and Qualification Progression (learning pathway)

There are no occupational or discipline specific feeder qualifications. This is the underlying qualification required for a professional development pathway. Learners who obtain this qualification are eligible to become registered Compliance Practitioners. After obtaining more experience in the field and meeting additional professional development requirements they become eligible to write the Board Exam for Compliance Professionals. Compliance Practitioners may articulate horizontally or diagonally to the related fields of Risk Management, Internal Audit or other specific assurance functions such as occupational health and safety.

Group 1 Group 2 Group 3

For more information, please contact Madeleine Pelzer at madeleinep@bankseta.org.za OR (011) 805 9661.

Doctoral and Post-doctoral funding/Bursaries 2014

The BANKSETA supports innovation and research within the banking industry.
A funding Window is NOW OPEN until 30 August 2014. PhD candidates are encouraged to apply for funding during this period. Late applications would be deferred to the next funding window in December 2014. The following are some of the areas for of interest for the banking sector:

  • Microfinance,
  • Development Finance,
  • Consumer Education,
  • Financial Literacy among others.
Please contact Angie Naidoo at angien@bankseta.org.za or click here to download the application form and click here for guidelines for funding. BANKSETA reserves the right to limit the number of successful applications as dictated by the available amount of funds.

Are you a Prospective Provider?

In order to comply with the regulations of the Public Finance Management Act and to ensure a competitive procurement process, the BANKSETA invites prospective providers of the services/goods as indicated in the category list, to apply for a listing on the BANKSETA Prospective Provider list.

Click here for more information

Discretionary Funding Window Schedule 2014-15

Please click here for more information.

2013-14 Banking Sector Skills Plan(Banking SSP)

The Banking Sector Skills Plan (SSP) analyses the skills development needs of the banking sector for the period 2012-2016. The SSP initially analyses the context and the profile of the banking sector, including its segmentation. It then presents an analysis of the skills demand in the banking sector, including factors that drive skills shortages in the banking sector. Please click here to download the publication.

2013-14 Inclusive Banking (IB)Sector Skills Plan(SSP)

The skills development initiatives of BANKSETA in the IB sector occur within the context of the goal of the National Skills Development Strategy (NSDS) III to develop a skilled and capable workforce to support an inclusive growth path.
Please click here to download an updated version of the 2013-2014 Inclusive Banking (IB) Sector Skills Plan (SSP), which outlines the skills development needs of the IB sector for 2014-2015. The update is based on the inaugural IB SSP that was developed in 2012 to highlight the skills needs of the microfinance sector.

Opportunity for Matriculants to study further : funded by BANKSETA in partnership with AAT(SA).

The BANKSETA in conjunction with AAT (SA) is offering unemployed matriculants an opportunity to study, to enrol for the Certificate in Accounting Technician NQF 4 at the Lovedale FET College King William's Town Eastern Cape. If you would like to pursue a career in the field of Accounting, make use of this opportunity and apply.

    • You must be unemployed and be under 30 years of age;
    • Accounting or Mathematics and English as Matric subjects with A, B or C symbols.
    • Classes will be on a full-time basis.

Should you meet these requirements, please apply by contacting  AAT(SA)'s Youmnah Mayet  on: 011 621 6728 or email info@aatsa.org.za .


As follow-on from the BANKSETA CEO's request for the sector to join him to groom a learner from a university or public FET college, the BANKSETA Work Integrated Learning department would like to share its multipronged approach with those employers who would like to become involved in coaching, mentoring and supporting up-and-coming talent in sector.

Please click here for more information

Qualifications Development Applications

Please note that due to the number of applications that need to be managed and evaluated by The Quality Council for Trades and Occupations (QCTO), applications for qualifications development will not be accepted by the council for a period of six months, and this will be effective from 1 April 2014 to 30 September 2014.

Click here for more information

Are you interested in pursuing a career in banking?

Click here for the career booklet.